1.1. This Cookie Policy (the “Policy”) sets out how LIMITED LIABILITY COMPANY “MACH GROUP”, Company Identification Code 45164108, operating under the CostCare AI trademark (the “Company”, “we”, “us”), uses cookies and similar technologies when users access the CostCare AI website available at costcare.ai (the “Website”) and the CostCare AI software platform available at app.costcare.ai (the “Platform”).
1.2. This Policy applies together with the Company’s Privacy Policy and provides information about the categories of cookies and similar technologies used, the purposes for which they are used, their retention periods, the use of third-party technologies, and the methods by which users may provide, modify and withdraw their consent.
1.3. The use of cookies and similar technologies is governed by Applicable Law, including the laws of Ukraine and, where applicable, Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable requirements of European Union and EU/EEA Member State laws concerning the storage of information on a user’s terminal equipment and access to such information.
1.4. Cookies and similar technologies that are strictly necessary for the operation, security and authentication of the Website and/or the Platform, or for providing functionality expressly requested by the user, may be used without obtaining the user’s prior consent where permitted by applicable law.
1.5. Analytics, marketing and other non-essential cookies and similar technologies for which consent is required under applicable law are activated only after such consent has been obtained.
1.6. Consent to the use of non-essential cookies is provided through an affirmative action by the user via the relevant cookie management mechanism (cookie banner / cookie settings). The user may accept or reject non-essential cookies and may modify their choices through the available settings.
1.7. Refusal to provide, or withdrawal of, consent to the use of non-essential cookies shall not prevent the user from accessing or using the core functionality of the Website and/or the Platform for which such cookies are not necessary.
Cookies are small text files stored on a user’s device when the user visits the Website and/or uses the Platform.
Cookies may be used to:
Cookies may be session cookies (deleted when the browser is closed) or persistent cookies (stored for a specified period of time).
The retention period for cookies depends on their type and may range from the duration of a user session to a specified period necessary to achieve the relevant processing purposes.
3.1. Strictly Necessary Cookies
Strictly necessary cookies and similar technologies are used to ensure the proper, secure and stable operation of the Website and/or the Platform, as well as to provide functionality expressly requested by the user.
They may be used, in particular, to:
Such cookies are used without the user’s prior consent where permitted by applicable law. Blocking these cookies through browser settings may result in certain functions of the Website and/or the Platform not operating properly.
3.2. Analytics Cookies
Analytics cookies and similar technologies may be used on the Website to obtain information about its use, including pages visited, the duration and nature of interactions, technical characteristics of the user’s device and browser, referral sources and other statistical information.
Such information may be used to analyse the operation of the Website, identify technical issues, assess performance and improve functionality and user experience.
As of the date of the latest update of this Policy, no third-party analytics services are used on the Platform. Where Applicable Law requires the user’s consent for the use of such technologies, they are activated only after the relevant consent has been obtained.
3.3. Functional Cookies
Functional cookies and similar technologies may be used to remember the user’s choices and preferences, personalise certain elements of the Website and/or the Platform, and provide additional functionality.
Where such cookies are not strictly necessary to provide functionality expressly requested by the user, they are used on the basis of the user’s prior consent where required by applicable law.
3.4. Marketing Cookies
Marketing cookies and similar technologies may be used on the Website to assess the effectiveness of advertising campaigns, measure conversions, create audiences, personalise advertising messages and interact with advertising and social media platforms.
For these purposes, the Company may use third-party technologies and services where such technologies are actually integrated into the Website.
As of the date of the latest update of this Policy, no third-party marketing services are used on the Platform.
Marketing cookies and similar technologies for which Applicable Law requires consent are not activated until the user has provided the relevant consent.
The user may refuse the use of such technologies or withdraw previously given consent through the cookie management mechanism available on the Website.
The Website and/or the Platform may use third-party services that may set their own cookies and/or use similar technologies and process personal data in accordance with their own terms and privacy policies.
Depending on the relevant service and the nature of the processing, such third parties may independently determine or participate in determining the categories and scope of data collected, the purposes and means of processing, and the applicable retention periods.
The Company may use third-party technologies and services which, in connection with their use, may receive certain information about the user and the user’s device. The respective roles of the Company and such third parties in relation to the processing of personal data are determined based on the nature of the relevant processing and the requirements of applicable law.
The processing of personal data by such third parties may also be governed by their respective privacy policies and other applicable terms.
Where the use of a relevant third-party service involves the transfer of personal data outside Ukraine, the European Union or the European Economic Area, such transfer shall be carried out in compliance with applicable requirements governing international transfers of personal data, including, where applicable, the requirements of Chapter V of the GDPR.
Users are encouraged to review the privacy policies of the relevant third-party services.
5.1. Cookies and similar technologies are used in accordance with the requirements of applicable law, taking into account the category of the relevant technologies, the purposes for which they are used, and the nature of the information being processed.
5.2. Strictly necessary cookies and similar technologies may be used without the user’s prior consent where they are necessary to ensure the operation, security, authentication or maintenance of a session, or to provide functionality of the Website and/or the Platform expressly requested by the user, and where such use is permitted by applicable law.
5.3. Analytics, functional, marketing and other non-essential cookies and similar technologies for which consent is required under applicable law are used only after the user has provided prior consent.
5.4. Where information obtained through cookies or similar technologies constitutes personal data, any further processing of such personal data shall be carried out in accordance with the Company’s Privacy Policy and applicable data protection law, including the GDPR where applicable.
5.5. Where the processing of personal data is based on the user’s consent, such consent must be freely given, specific, informed and unambiguous. The user has the right to withdraw consent at any time as easily as it was given, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
6.1. When a user first visits the Website, the user may be asked to make a choice regarding the use of optional cookies and similar technologies through the relevant cookie management mechanism (cookie banner / cookie settings). If optional cookies or similar technologies for which user consent is required under Applicable Law are introduced on the Platform in the future, an appropriate mechanism for obtaining and managing consent will also be implemented on the Platform.
6.2. Where the use of cookies requires consent under applicable law, the user must be provided with the ability to:
6.3. Non-essential cookies for which consent is required shall not be activated until such consent has been obtained. The user’s inactivity, continued browsing of the Website or continued use of the Platform shall not, by themselves, constitute consent where applicable law requires affirmative consent.
6.4. The user has the right to modify their choices or withdraw previously provided consent at any time through the available cookie management mechanism. Withdrawing consent shall be as easy as giving consent.
6.5. The withdrawal of consent shall not affect the lawfulness of the use of cookies or the processing of personal data carried out on the basis of consent before its withdrawal.
6.6. The user may also manage cookies through their browser settings, including by deleting stored cookies, blocking their use or restricting their storage.
6.7. Blocking or deleting strictly necessary cookies may limit or adversely affect the operation of certain functions of the Website and/or the Platform.
7.1. The Company may amend this Policy from time to time, including in connection with changes to the functionality of the Website and/or the Platform, the technologies used, applicable legal requirements or their interpretation and application.
7.2. The date on which this Policy was last updated is indicated at the beginning of this document.
7.3. An updated version of this Policy shall take effect upon its publication on the Website and/or the Platform, unless otherwise expressly stated in the relevant updated version.
7.4. Where changes to this Policy affect the scope or purposes of the use of cookies or similar technologies for which the user’s consent is required under applicable law, the Company shall obtain renewed consent where required by applicable law.
8.1. For any questions regarding the use of cookies and similar technologies or the processing of personal data, users may contact the Company at:
LIMITED LIABILITY COMPANY “MACH GROUP”
Company Identification Code: 45164108
Registered Address: Premises 1, 6/1 Stelmakha Street, Kyiv, 03040, Ukraine
E-mail: wahtel@costcare.ai
.svg)
